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Privacy policy

PRIVACY POLICY

Last updated: 20 May 2018

The privacy of users is important for Giunone Soc Coop. We have developed this Privacy Policy to provide information about how we process and manage the personal data of our users, interaction with our customer service technicians, visiting www.inlandsardinia.it or other Giunone Soc Coop websites.

“Personal Data” is information relating to an identified or identifiable person.

Specific sections of this Privacy Policy:

Categories of personal data processed by Giunone Soc Coop
Categories of recipients of Personal Data
Transfer of Personal Data
Cookies and similar technologies
Children
Updates to the Privacy Policy
Storage of Personal Data
Data Controller and Data Protection Officer
User rights

Categories of personal data processed by Giunone Soc Coop

LEGAL PURPOSES AND REASONS:

(a) Giunone Soc Coop processes the e-mail address of the user, because the user communicates via e-mail with the booking office. The legal reasons for processing the user’s e-mail address for this purpose are based on the legitimate interest of Giunone Soc Coop in responding to customer requests and needs.

(b) Giunone Soc Coop also processes the email address to send important information about products/services, such as important security information or material changes made to this Privacy Policy. The name you provide is associated with your account profile and is displayed when you post comments or other materials on a Giunone Soc Coop website. The legal reason for processing your email address and name for these purposes is Giunone Soc Coop’s legitimate interest in providing important security or other information related to Giunone Soc Coop products/services or accounts or material changes to this Privacy Policy.

(c) If you provide explicit consent to receive marketing information from Giunone Soc Coop, Giunone Soc Coop will also process your email address to send you marketing information related to Giunone Soc Coop products/services. The legal reason for processing the user’s email address for this purpose is the consent provided by the user. You can withdraw your consent at any time by changing your preferences by emailing us at [email protected] or by using the unsubscribe link at the bottom of the body of our marketing emails. The marketing emails that the user will receive from Giunone Soc Coop are based on the preferences provided in the registration, the local settings indicated by your IP (Internet Protocol) address, the types of devices used for registration. The legal reason for processing this data for this purpose is Giunone Soc Coop’s legitimate interest in reducing the number of marketing emails sent to each customer by selecting which customers should receive a particular type of marketing email rather than sending all marketing emails to all customers who have consented to receive marketing emails.

Personal data that are processed when communicating with Giunone Soc Coop:

When you interact with customer service representatives via email, phone, online or in person, we may collect personal information, such as your name, mailing address, phone number, email address and contact preferences; and information about the Giunone Soc Coop products/services you have booked, such as tour or rental information and purchase/booking dates. Event logs may also be created to help diagnose product/service performance issues and to capture information related to support or a service issue. To improve customer service, subject to current regulations, Giunone Soc Coop can also record and listen to conversations with customer service operators and analyze any feedback provided voluntarily through surveys submitted to the customer. With your consent, our customer service agents may proceed to book a tour/rental for you, if necessary, to help resolve the issue raised.

LEGAL PURPOSES AND REASONS:

Giunone Soc Coop will use this information to provide customer assistance and support on products/services and to monitor their quality and type. The legal reason for processing this information for these purposes is Giunone Soc Coop’s legitimate interest in providing quality product support. The legal reason for access to the account on the site of Giunone Soc Coop, if necessary, to help solve problems is the consent provided by the user, revocable at any time.

Categories of recipients of Personal Data

Other service providers:

Giunone Soc Coop uses third-party cloud services, such as Mail-up, as an aid to sending e-mails. These services allow you to track activity associated with emails, as if they were opened, as if the user had clicked on links contained within them and purchases were made after clicking on these links. Giunone Soc Coop uses this data to analyze the level of engagement with its e-mails. Giunone Soc Coop also uses third party service providers to ship rented products/services.

Other disclosures:

Giunone Soc Coop may disclose personal information about the user to third parties: (a) if you provide consent; (b) in accordance with a subpoena, court order, legal process or other legal requirement; (c) to enforce any terms, conditions or criteria of Juno Soc Coop; or (d) if necessary, to implement available remedies or defend legal rights. Giunone Soc Coop may also transfer your personal data to an affiliated company or a third party in the event of reorganization, mergers, sales, joint ventures, transfers or other dispositions, complete or partial, of business activities, without limitation, bankruptcy situations or similar proceedings, provided that the entity to which the data is transferred will not be allowed to process personal data for purposes other than those described in this Privacy Policy without first providing notice and, if required by law, obtaining the consent of the user.

Transfer of Personal Data

Giunone Soc Coop is a global company. In order to offer our products and services we may need to transfer your personal information to other companies, travel agencies, hotels and similar establishments in other countries. View partners Giunone Soc Coop.

Personal data relating to persons residing in a country belonging to the European Economic Area or Switzerland are controlled by Giunone Soc Coop and processed by Giunone Soc Coop.

All transfers of Personal Information from Giunone Soc Coop companies in the European Economic Area (“EEA”) or in Switzerland or in the United States are carried out in accordance with the Contractual Clauses.

The company Giunone Soc Coop is obliged to follow the privacy practices outlined in this Privacy Policy.

Cookies and similar technologies

Websites:

In order to analyze how users and other visitors navigate the Giunone Soc Coop Web sites and compile aggregate statistics about site usage and response rates, Giunone Soc Coop, with the help of third-party analytics providers, collects certain information when users visit our site. This information includes IP address, geographic location of the device, browser type and language, date and time of the request, duration of the visit, views and page elements (e.g. links) selected. Giunone Soc Coop may use cookies, pixel tags, web beacons, clear GIFs or other similar tools on websites or in e-mail messages to allow us to collect and analyze such information. Giunone Soc Coop uses this information to provide optimized content, evaluate the effectiveness of ads, identify and resolve problems and improve the overall experience on its site. We may engage one or more third party service providers to serve online advertisements on our behalf. Providers may use a pixel tag or other similar technology to collect information about site visits and use that information to deliver targeted ads. To learn more about this process and to opt-out of the collection and use of this information by the Company’s third party service providers, please visit Networkadvertising.org.

If you do not want us to collect information through the use of these technologies, most browsers have a simple procedure that allows you to automatically opt out of many of these technologies or choose whether to reject or accept them.

If the user resides in a country of the European Union or in another jurisdiction that requires Giunone Soc Coop to obtain consent for the use of these cookies on the sites, the user can manage cookie preferences within those sites. However, some cookies are necessary to enable the basic functionality of the sites and you will not be able to choose to disable them.

Below are some examples of providers of analytical services and similar third party services, routinely used by Giunone Soc Coop:

ANALYSIS SERVICES:

Google: Google Analytics is used to collect site statistics and demographic data, interests and user behavior on websites. Giunone Soc Coop also uses Google Search Console to know how visitors come to the website and to improve search engine optimization. Find out more information about how we use analytics information, how to control its use, and how to opt out of the data used by Google Analytics.

Semrush: This site uses Semrush web analytics. Semrush helps us to measure and evaluate website usage patterns, assess website health, evaluate local searches, backlink analysis and social presence. For more information, please read the Semrush Privacy Policy (https://it.semrush.com/company/legal/privacy-policy/). You can opt out of Semrush’s tracking of how you use the site.

Social networking:

Social networks that provide interactive plug-ins or social networking features (e.g., to allow you to connect to Facebook or Google to search for friends to add as connections or to like a page) to the Websites may use cookies or other methods (e.g., web beacons) to collect information about your use of our Websites and Apps. The use of such information by third parties depends on the Privacy Policy available on that party’s social networking website, which you should read carefully. These third parties may use these cookies or other tracking methods for their own purposes by correlating information about your use of our site and the Personal Information they hold about you. In addition, Giunone Soc Coop can obtain analytical information from social networks to assess the effectiveness of their content and ads on social networks.

Children

The websites and apps Giunone Soc Coop are not intended for children under 16 years, which should not therefore provide personal data to Giunone Soc Coop. In the event that the Company recognizes that it has collected personal information from users under the age of 16, it will take the necessary steps to delete such information as soon as possible.

Updates to the Privacy Policy

We reserve the right to update this Privacy Policy from time to time to include new products/services, as our offerings are improved and as technology and legislation evolve. To find out when the Privacy Policy was last modified, please refer to the date indicated under “Last Updated” at the top of the page. Any changes will take effect when the new version of the Privacy Policy is published.

If we make any material changes, we will notify you and, if required by applicable law, obtain your consent. This notification will be communicated by e-mail or published on the website of Giunone Soc Coop.

Storage of Personal Data

We will retain your personal data for as long as you do not request deletion. In addition, under “User Rights” you will see a description of your right to cancel.

Data Controller and Data Protection Officer

If the user resides in a country belonging to the European Economic Area or in Switzerland, his personal data collected by Giunone Soc Coop are controlled by Giunone Soc Coop, with headquarters in Via Matteotti, 16 – 09054 Genoni SU. The person in charge of data protection of Giunone Soc Coop resides at the same address and can be reached by e-mail at [email protected]

User rights

If the user resides in the European Union, in accordance with the General Data Protection Regulation, he/she has the right to request from Giunone Soc Coop access to, rectification or cancellation of his/her personal data, data portability, restriction of processing of personal data, the right to object to the processing of his/her personal data and the right to lodge a complaint with the supervisory authority. If you reside outside the European Union, you may have similar rights under local law.

To request access, rectification, portability or deletion of your personal data or to delete your account Giunone Soc Coop, send an email to [email protected]

If the user resides in the European Union and wishes to exercise his or her right to limit or oppose the processing of data, he or she should contact the European Data Protection Officer of Giunone Soc Coop, with headquarters in Via Matteotti, 16 – 09054 Genoni SU. The European Data Protection Officer of Giunone Soc Coop resides at the same address and can be reached by e-mail at [email protected]

If the user does not reside in the European Union, but, according to local laws, considers that he/she has the right to limit or oppose the processing of his/her data, he/she can contact Giunone Soc Coop at [email protected]